REFUNDS & CANCELLATIONS
Your booking is secured with a 20% non-refundable booking deposit.
In the event of a booking cancellation, these terms will be applied:
The Client reserves the right to terminate the contract for any reason for up to 4 weeks before the wedding. Should this happen, all money paid minus the deposit, which is 20% of total cost, will be refunded within 28 days. If the Client terminates the contract less than 4 weeks before the wedding date, the full payment is due.
If Wedding Dates are changed, it is the Client's responsibility to inform G&A Media of updated dates within what is deemed to be a reasonable time-frame. Rescheduled weddings will only be accommodated if the new date does not conflict with an existing booking. Should this conflict occur, all money paid minus the retainer, which is 20% of total cost, will be refunded within 28 days.
The Client shall not be required to pay G&A Media for any engagement where the Company is unable to perform by reason of any extreme cause beyond the Client's control; including National Mourning, War, Fire, Acts of Terrorism, Strikes or Lock-Outs directly affecting the venues. Should this happen, all money paid, minus the retainer which is 20% of total cost, will be refunded within 28 days.
G&A Media reserves the right to cancel the clients booking for any reason they deem absolutely necessary. In the unlikely event that G&A Media cancels your booking, G&A Media will refund ALL monies paid, within 28 days.
If G&A Media fails to comply with the terms of this agreement, due to any event beyond the control of G&A Media, including but not limited to: illness, accident, labor disputes, acts of God and other catastrophes, or uncontrollable and unforeseeable equipment failure, G&A Media’s liability is limited only to a refund of all monies received, within 28 days.
In compliance with EU law, G&A Media will honour the 14 day "cooling off period" with your booking, and so you have the right to cancel this contract within 14 days of booking, for any reason and without justification. This cooling off period expires 14 days after the day you concluded the contract. If the cooling off period expires on a non-working day, your deadline is extended till the next working day. You will then receive a refund within 14 days of G&A Media receiving of your cancellation request.